Competing “AI notes” features summarise. Summaries are not decisions. NetPulsy converts every conversation into a structured record: what the caller wanted, how they felt, what was done, and what is still owed.
13 mo
transcript retention; records kept indefinitely
6 fields
structured on every single call
Never
used to train any model, ours or a vendor's
1 search
across calls, messages and meetings
Capabilities
Intent, sentiment, urgency, action taken, follow-up owed — as fields you can filter, not a paragraph you have to read.
See exactly which bookings exist because a call was answered that otherwise wouldn't have been — after-hours, recovered, or caught during overflow.
Anything owed lands in a “Needs you” queue with the reason Ada flagged it, and nudges escalate if it sits past your window.
One search across calls, messages and meetings. Find the conversation where a price was quoted, in seconds, months later.
When your customers actually call, which languages they speak, which services drive volume, and where you're losing them.
Sentiment and outcome trends per team member, without anyone having to sit and listen to recordings all week.
Intent
What the caller actually wanted, in your business's own vocabulary — not a generic category.
Sentiment
Positive, neutral or negative, with the turn that moved it.
Urgency
Routine, priority or emergency, using the rules you configured — the same rules that drive escalation.
Action taken
The typed tool calls that fired: booked, quoted, order captured, escalated.
Follow-up owed
What remains, who owns it, and by when. Empty is a valid and common answer.
Language
Detected language and whether it switched mid-call.
The rest of the platform
Fourteen days free. No card. Port your existing number and we handle A2P 10DLC registration for you — the two steps that stop everyone else.
White-glove porting · A2P 10DLC handled · Migration from RingCentral, 8x8 & OpenPhone