Messaging

SMS, MMS and WhatsApp.
One thread per customer.

We don't compete with WhatsApp. We absorb it. WhatsApp Business API sits alongside SMS and voice under the same business number and the same AI, so one customer is one timeline no matter how they reached you.

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312

missed calls recovered per 1,000 inbound

1 thread

per customer across voice, SMS and WhatsApp

5 langs

answered on messaging as well as voice

STOP-handling code you have to write

Capabilities

What messaging actually does

Missed-call recovery that pays for itself

A caller hangs up during ring. Within seconds they get a text offering to help or book. In the pilot cohort this alone recovered 312 calls per thousand inbound.

Instant recovery SMS
Booking link included
Ada continues the conversation

WhatsApp Business API, orchestrated

Not the free manual app — the real API, with templates, approvals and delivery receipts, sitting in the same inbox as everything else and answerable by Ada.

Template management
Meta approval handled
Ada answers WhatsApp too

Shared team inbox

Assignment, statuses, internal notes and read state synced across every device. No more two people replying to the same customer.

Assign to person or Ada
Open / pending / closed
Universal read state

Ada drafts, you approve

One click has Ada draft a reply grounded in your business profile. You read it, edit it, send it — or let her handle the thread outright.

Grounded drafts
Human approval optional
Same guardrails as voice

Campaigns without the spam risk

Segment by tag, schedule sends, and stay inside A2P 10DLC throughput and opt-out rules automatically — STOP handling is not something you should have to build.

Automatic STOP/HELP
Throughput-aware
Per-campaign registration

Structured order capture

Ada turns a messy message thread into an actual order record — items, quantities, delivery details — that lands in your dashboard rather than in your head.

Order records, not notes
Delivery detail capture
Exportable to CRM

Why WhatsApp on its own isn't a business phone system

It cannot answer a phone call

Customers who find you on a storefront sign, a Google listing or a truck decal dial a number. They do not open WhatsApp.

The free Business app is manual

No AI, no booking logic, no call recording, no voicemail, no team routing. Someone reads and answers every message personally.

It is a channel, not a system of record

No searchable call log, no missed-call recovery, no structured order capture feeding a dashboard you can run a business from.

No professional caller identity

No verified business caller ID, no SHAKEN/STIR, no E911 obligation met.

What NetPulsy does instead

Keeps everything customers already like about WhatsApp and puts a phone system, an AI and a system of record behind it.

The rest of the platform

It all runs on one layer

AI ReceptionistAn AI that converses, books, triages urgency and escalates — included on every tier, not gated behind an enterprise plan.Business PhoneNumbers, porting, extensions, IVR, ring groups, queues, on-call routing and E911 — configured in minutes, not filed as a support ticket.Video & MeetingsHD video rooms with structured AI recaps — decisions, owners and due dates, not a raw transcript.Conversation IntelligenceIntent, sentiment, action taken and follow-up owed — structured post-call records, searchable and attributable to revenue.WorkspaceOne contract across every entity you run — separate numbers, brands and AI per business, consolidated billing and a single audit log.

Stop losing the call.

Fourteen days free. No card. Port your existing number and we handle A2P 10DLC registration for you — the two steps that stop everyone else.