NetPulsy
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Solutions

Same engine.
Six very different jobs.

A barber, a plumber and a grocer need the AI to do genuinely different things. NetPulsy handles that through configuration and industry playbooks — not custom code per customer.

Home ServicesSalons & Personal CareRestaurants & RetailLogistics & TransportNonprofits & Faith OrganisationsMulti-venture Founders

HVAC · plumbing · roofing · electrical · cleaning · contractors

Home Services

The beachhead, because the value is immediate and measurable: after-hours calls, emergency routing, scheduling and missed-call recovery. When you're under a sink, you cannot answer the phone — and the caller with a burst pipe will not leave a voicemail.

68%of home-services calls arrive outside 9–5

Playbook

  • Emergency triage — flooding, no heat, no power skip voicemail and ring the on-call cell live
  • Quote gating — Ada captures job details and photos, never quotes a price you didn't authorise
  • Dispatch-aware booking — respects travel time between jobs, not just calendar gaps
  • Missed-call recovery while you're on a roof, in a crawlspace, or driving
  • After-hours premium handling — Ada states the call-out charge before booking
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Hair · barbers · nails · spa · aesthetics

Salons & Personal Care

Your hands are literally busy. Every ring is a booking you either take or lose, and the caller has three other salons in the search results. Ada answers on the first ring, in the caller's language, with your real availability.

$1,840booked in the 7pm hour alone, last month, in one pilot salon

Playbook

  • Service-menu quoting with duration, so the booking fits the chair
  • Deposit and cancellation policy stated before the slot is held
  • Stylist preference remembered per client — “always with Sofia”
  • Allergy and formula notes surfaced to Ada automatically on the call
  • Group and bridal bookings captured and flagged for your pricing
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Takeaway · grocery · specialty food · neighbourhood retail

Restaurants & Retail

The phone rings hardest exactly when the counter is busiest. Ada takes the structured order — items, quantities, collection or delivery — while your team serves the person physically in front of them.

41%of calls land outside opening hours

Playbook

  • Structured order capture into the dashboard, not a scribbled pad
  • Hours, holidays and “are you still open” answered without a human
  • Delivery-radius and minimum-order rules enforced before the order is taken
  • Multilingual ordering — the actual language mix of the neighbourhood
  • Large / catering orders flagged for owner pricing approval
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Courier · haulage · moving · last-mile

Logistics & Transport

Drivers can't answer, dispatch is overloaded, and every unanswered call is a job going to whoever picks up first. Ada holds the line, captures the job, and escalates only what genuinely needs a human.

<1smedian first response, every time

Playbook

  • Job capture with pickup, drop-off, weight and window
  • Quote bands rather than exact prices, with escalation for anything unusual
  • Driver-safe: escalations route to dispatch, never to a moving vehicle
  • Status enquiries answered from your own records, not guessed
  • International callers handled in-language for diaspora freight
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Churches · community groups · charities · foundations

Nonprofits & Faith Organisations

Small teams, volunteer coverage, and calls that matter disproportionately. NetPulsy gives a volunteer-run office the phone presence of a staffed one, at a price a donation budget can carry.

Alwaysa human for anything pastoral — configured as a hard rule

Playbook

  • Service times, events and directions answered around the clock
  • Pastoral or crisis calls routed straight to a named human — never handled by AI
  • Donation and volunteer enquiries captured as structured records
  • Multi-ministry routing under one number
  • Multilingual for congregations that are, in fact, multilingual
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Holding companies · franchise groups · MSPs

Multi-venture Founders

One person, several businesses, four phone bills. Workspace gives each venture its own numbers, brand and AI while giving you one login, one contract and one place to see if anything is dropping calls.

1contract, however many businesses you run

Playbook

  • Separate numbers, caller ID, service menus and AI per entity
  • Consolidated billing with per-entity cost allocation
  • Single sign-on and a group-wide audit log
  • Move staff between ventures without buying a new seat
  • Open Platform API for founders embedding comms in their own products
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Your playbook is already written.

Twenty minutes on a call, and Ada is answering with your hours, your prices and your rules. No engineer required.

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White-glove porting · A2P 10DLC handled · Migration from RingCentral, 8x8 & OpenPhone